DMAIC Framework
DMAIC is a data-drive quality strategy used to drive improvement in processes.
flowchart LR Define --> Measure --> Analyze --> Improve --> Control --> Define
- Define: Define and quantify customers’ needs and improvement objectives.
- Measure: Measure the process and determine its performance and capability against the customer needs.
- Analyze: Analyze the data to identify key process performance drivers.
- Improve: Identify and statistically validate improvement opportunities.
- Control: Set the appropriate controls to ensure improvements’ sustainability.
Define Toolkit
- Project Charter
- Stakeholder Analysis
- SIPOC
- Rolled Throughput Yield = product of the yields of each step in a process
- Voice of Customer
- Affinity Diagram
- Kano Model
- Critical to Quality (CTQ) Tree
- Benchmarking
Measure Toolkit
- FMEA
- Control Charts
- Process Capability
- Process Sigma
- Frequency plots - Stratification
- Gage R&R
- Pareto charts
- Sampling
- Time Series Plots (Run Charts)
Analyze Toolkit
- Affinity Diagrams
- Brainstorming
- Cause & Effect diagrams
- Control Charts
- Data Collection Forms
- Design of Experiments
- Flow Diagrams
- Frequency Plots
- Hypothesis Tests
- Pareto Charts
- Regression Analysis
- Response Surface Methodology
- Sampling
- Scatter Plots
- Stratified Frequency Plots
Improve Toolkit
- Brainstorming
- Consensus
- Creativity techniques
- Poka-Yoke
- Data collection
- Design of Experiments
- Flow diagrams
- FMEA
- Hypothesis tests
- Planning tools (Project Management)
- Stakeholder Analysis
Control Toolkit
- Control Charts
- Data Collection
- Flow Diagrams
- Standardization