Value Stream

• “Value-Stream” describes all of the activities that are performed and the information required in a process to deliver a given product or service.
• Value-Added Activities
  • Add Customer value to the actual product or service (Customer is willing to pay for it)
• Non-Value Add Activities = Waste
• Tools
  • Value Stream Maps, Value-add (VA) vs. Non-value-add (NVA) Analysis

Map

The visual representation of the process (work and information) required to meet customer demand.

• Includes both value-added and non-value-added activities
• Current state map allows us to “see” areas of waste
• Future state is roadmap to improvement… immediate and longer term

Analysis

Create future state by:

• Conduct waste audit
• Brainstorm
• Look for easy flow issues
• Review “common sense” remedies
• Use basic Lean tools and update map as you learn more Lean — Waste analysis, simplification, pull, visual controls, standard work